Product Design

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Why Humanitarian Tech Needs a Business Plan: Lessons from the Private Sector

September 2025

In the humanitarian sector, too often technology it’s treated like a washing machine: you plug it in and it runs. But technology is much more like a baby - read on to find out why.

Product DesignSocial ImpactDigital TransformationApp development

What Is a Product Owner, and Why Does Every INGO Need One?

October 2024

A Product Owner is the strategic leader and central force behind a digital product’s vision, development, and success. We explain why this is a critical hire for INGOs struggling to scale digital products and services.

StrategyDigital TransformationProduct Design

Becoming a Digital Designer

June 2024

To celebrate 1 year of working at Here I Am, we asked Diana Wambui, our wonderful Junior Digital Designer, what she’d learnt in her first 12 months with us and what advice she would give to other designers joining the sector.

Product Design

(Most of) the humanitarian sector is bad at design. Why does that matter?

April 2024

The majority of digital products, services and systems created by INGO and Humanitarian orgs still fail. Rarely is the finger pointed at bad design. Yet bad design can be the root cause of failure. And it’s everywhere in the humanitarian sector.

Product Design