Strategy

June 2026

A decade ago, 70% of ICT4D products failed. Today, that figure has barely changed. One reason is that we've imported design practices from the commercial sector without adapting the assumptions behind them. Over the past 13 years, we've learned to use those practices differently.

April 2026

Explore the How Might We Ladder framework, designed to assist digital inclusion leaders in navigating the shift from standalone products to comprehensive systems, fostering impactful social change.

March 2026

We explore the crucial need for INGOs to rethink their operational strategies, advocating for a redesign over restructuring to maximise their social impact.

September 2025

Our Ethics Assessment can help you decide if a partner or project is a good fit. It’s a practical framework designed to evaluate potential partners or projects against clear criteria.

May 2025

The ground has shifted under the feet of the entire sector. Teams are suddenly having to function with much less. Colleagues that were once pivotal to programme delivery are no longer there. It is heartbreaking and the impact is devastating.

April 2025

Research is the foundation of the humanitarian sector. From needs assessments to monitoring and evaluation, nearly every decision is backed by data. It's a system built on observing, measuring, and analysing.

March 2025

We’ve refined our positioning, re-articulated our offer, and rebuilt our site to reflect the work we do now, the challenges communities face, and the future we’re designing for.

October 2024

A Product Owner is the strategic leader and central force behind a digital product’s vision, development, and success. We explain why this is a critical hire for INGOs struggling to scale digital products and services.

May 2024

In the past 3 years since Here I Am launched, we have grown up, our work has grown up and the way we do things has too. Today we share our refined process and perspective that will guide us through the next 3 years.

November 2023

Young people demonstrate the largest growth potential for charitable donations, however their habits for donating are spontaneous and sporadic. We examine how INGOs can engage with this audience and adapt to their behaviour and needs.

June 2023

April 2023