Systems Design

June 2026

A decade ago, 70% of ICT4D products failed. Today, that figure has barely changed. One reason is that we've imported design practices from the commercial sector without adapting the assumptions behind them. Over the past 13 years, we've learned to use those practices differently.

May 2026

Learn about The Here I Am Systems Intervention Canvas, a detailed framework tailored for digital inclusion leaders focused on impactful collaborations.

April 2026

Explore the How Might We Ladder framework, designed to assist digital inclusion leaders in navigating the shift from standalone products to comprehensive systems, fostering impactful social change.

March 2026

We explore the crucial need for INGOs to rethink their operational strategies, advocating for a redesign over restructuring to maximise their social impact.

January 2026

Last week, Here I Am turned five. One thing I've learned is that organisations today can't afford to be static. The moment you stop evolving, you start becoming irrelevant - not slowly, but quickly.

December 2025

2025 has been a year of sharpening our purpose and expanding our impact. In partnership with some incredible organisations, we focused on one clear goal: creating resilient and scalable systems that include the excluded.

October 2025

By transitioning to systems thinking, we explore new ways to approach humanitarian risk, ensuring a more resilient response to emerging challenges in our communities.